AI Phone Receptionist for Service Businesses

She Answers.
Every time.

Bell invented the phone. Miss Callaway answers it.

Miss Callaway is an AI phone receptionist that picks up every call 24/7, captures the right information from every caller, and delivers structured summaries straight to your inbox — so you never lose a job to a missed call again.

Start Your Free Trial Hear Miss Callaway Live →

7-day free trial · Cancel before day 7 and you won't be charged · No contracts

Your business never misses a call again.

When a customer calls your business, Miss Callaway answers in seconds — warm, professional, and ready. She knows your services, your hours, your service area, and exactly what questions to ask. She handles the intake, screens for urgency, and sends you a complete call summary the moment the call ends.

Your customers get a receptionist experience. You get the lead. No voicemails. No missed jobs. No "I already called someone else."

Miss Callaway is trained specifically on your business. You tell us what you do, who you serve, and what you need to know from every caller. She does the rest — 24 hours a day, 7 days a week, including nights, weekends, and holidays.

  • 📞
    Answers in seconds, any hour Every call answered live — no voicemail, no hold music. 24/7/365 including nights and weekends.
  • 🎯
    Trained on your business Miss Callaway knows your services, prices, service area, and how to screen for the right callers.
  • 📋
    Captures everything you need Caller name, contact number, address, urgency, service type, and any notes — structured and delivered instantly.
  • ✉️
    Delivers summaries to your inbox Full call summary and recording sent to your email the moment each call ends. Nothing slips through.
  • 🔒
    Done-for-you setup We configure everything. Paste your website URL or fill a quick intake form. Ready in one business day.
  • 📍
    Local number, your market Every Miss Callaway client gets a local phone number native to their market — never a toll-free 1-800.

From first ring to booked job in four steps.

01

You sign up and onboard

Paste your business website URL or complete our quick intake form. We configure Miss Callaway around your business — your services, your hours, your questions — within one business day.

02

You get a local number

We assign a local phone number in your market. Forward your existing business number to it, or use it as your primary line. Customers call — Miss Callaway answers.

03

Miss Callaway handles every call

She answers warmly as your business, asks the right questions, screens for urgency, confirms service area, and manages the caller's expectations professionally — every time.

04

You get the lead in your inbox

The moment the call ends, you receive a structured summary: caller name, number, address, service requested, urgency level, and any additional notes. Ready for you to call back and close.

Every call becomes a structured lead.

After every call, Miss Callaway delivers a complete summary to your inbox. Here is exactly what she captures from every caller:

Caller Identity

First and last name. Relationship to property (owner, tenant, manager). Business name if applicable. Preferred callback number.

Service Address

Full street address including city, state, and ZIP. Property type (residential, commercial, multi-unit). Miss Callaway confirms your service area before continuing the intake.

Service Request

What the caller needs. Emergency or routine. Specific symptoms or description of the problem. Relevant history if it's a repeat issue.

Urgency Level

Emergency requiring same-day response. Urgent — within 24-48 hours. Routine scheduling. Miss Callaway flags emergencies so you can prioritize immediately.

Scheduling Preference

Preferred dates and time windows. Morning, afternoon, or evening availability. Any access restrictions or special instructions for the visit.

Call Recording + Summary

Full audio recording of the call. Structured written summary. Both delivered to your email the moment the call ends. Nothing missed. Nothing forgotten.

The calls you miss are going to your competition.

Every service business in America is losing revenue right now to unanswered calls. Not because of bad service — because the phone rang while they were on a job, in a meeting, or asleep.

62%
of callers won't leave a voicemail — they call the next business on the list
7
missed calls per day is the industry average for a busy service contractor
$450
average revenue lost per missed call across all service verticals
$42K
estimated annual revenue lost to missed calls for a typical SMB service business

Miss Callaway serves 37 service verticals across all 50 US states.

She is pre-trained on the specific intake logic, questions, and urgency patterns for each industry. When you onboard, she already understands your business category — you just add your specific details.

Tier 1 — Emergency & High-Value Services
PlumbersAvg job: $339 · Emergency-first
HVACAvg job: $350 · Seasonal urgency
ElectriciansAvg job: $280 · Safety-critical
RoofersAvg job: $9,500 · High ticket
LocksmithsAvg job: $155 · Pure urgency
Tree ServicesAvg job: $875 · Storm response
LawyersAvg job: $3,500 · First contact wins
Therapists$175/session · $2,100+/year
Real Estate AgentsAvg job: $9,750
Tier 2 — Specialized Service Contractors
Appliance RepairAvg job: $185
Window RepairAvg job: $320
HandymanAvg job: $290
Pest ControlAvg job: $325
Auto Repair (Mobile)Avg job: $380
Mobile VetsAvg job: $250
Wildlife RemovalAvg job: $550
Chimney SweepsAvg job: $300
Mold RemediationAvg job: $3,500
Biohazard CleanupAvg job: $4,000
Water DamageAvg job: $3,863
Tier 3 — Scheduled & Recurring Services
LandscapingAvg job: $475
Cleaning ServicesAvg job: $165
Car DetailingAvg job: $175
Garage Door RepairAvg job: $255
Carpet CleaningAvg job: $175
Pressure WashingAvg job: $295
Gutter ServicesAvg job: $225
Accounting & TaxAvg job: $750
Junk RemovalAvg job: $245
Pool RepairAvg job: $550
Fencing RepairAvg job: $650
Septic ServicesAvg job: $750
Private InvestigatorsAvg job: $1,850
Tier 4 — Specialty & Healthcare
TutoringAvg job: $320
Pet Grooming$65/visit · $780/year recurring
Medical PracticesAvg job: $225 · HIPAA compliant
Dental PracticesAvg job: $350 · HIPAA compliant

Industry-specific intake, not a generic script.

Miss Callaway follows proven intake frameworks adapted for each industry category. Here is exactly how she handles calls for your type of business.

Emergency & Trade Services

Plumbers · HVAC · Electricians · Roofers · Locksmiths · Tree Services · Appliance Repair · Garage Door · Mold · Water Damage · Biohazard · Wildlife

  1. Identify New or existing customer? Route existing customers, screen new ones.
  2. Screen Emergency or routine? Is the location in your service area? Is the call appropriate for your business?
  3. Qualify Capture service address, property type, urgency level, problem description, and any specific details relevant to your vertical (e.g., pipe size, HVAC brand, lock type).
  4. Book or Refer Send a text booking link if applicable. Deliver full summary with recording to your inbox immediately. Flag emergencies for priority callback.

Professional Services

Lawyers · Therapists · Real Estate Agents · Accountants · Private Investigators · Medical · Dental

  1. Vet Understand the nature of the inquiry. Is it a matter you handle? Is it within your practice area or specialty? Does the caller have a case or situation you can help with?
  2. Automate Intake Capture complete intake information including personal details, the nature of the matter, timeline, and any prior professional relationships relevant to the case.
  3. Set Expectations Confirm next steps. Explain what happens after the call. Set a realistic timeframe for the professional to follow up.
  4. Follow Up Summary and recording delivered immediately. Complex matters flagged for priority review. Booking links sent for scheduled consultations.

Scheduled & Recurring Services

Cleaning · Landscaping · Pet Grooming · Car Detailing · Carpet Cleaning · Pressure Washing · Tutoring · Pool

  1. Qualify New or returning? Type of service requested. Property size or scope. Specific requirements or preferences.
  2. Schedule Available dates and time windows. One-time or recurring? Frequency if recurring. Special access instructions.
  3. Book Send booking confirmation or scheduling link. Collect payment method if required at booking. Confirm address and contact details.
  4. Retain Capture recurring service preference for retention. Note customer lifetime value signals — pet grooming and cleaning are recurring revenue, not single jobs.

Remediation Services

Mold Remediation · Water Damage · Biohazard Cleanup · Pest Control

  1. Triage Urgency How long ago did the incident happen? Is there active damage occurring? Is the property habitable? Fear and urgency are high — Miss Callaway is calm, professional, and reassuring.
  2. Document the Situation Capture the full scope of the problem. Square footage affected. Source of the issue if known. Insurance involvement.
  3. Commit to Response Confirm your response time. First company to answer and commit to a rapid response time wins in remediation — this is a winner-takes-all category.
  4. Deliver to Field Team Full summary flagged as urgent. Call recording included. Address confirmed for dispatch.

One flat price. No tiers. No guesswork.

Miss Callaway is $199 per month. That is it. No setup fees. No per-call charges under your monthly allowance. No long-term contracts. If she doesn't earn her keep in the first week, you cancel and owe nothing.

$199
per month, per business
  • Miss Callaway answers every call 24/7/365
  • Trained on your specific business and services
  • Local phone number in your market
  • Full call summaries delivered to your email
  • Call recordings included with every summary
  • 500 minutes per month fair usage included
  • Done-for-you setup — live within one business day
  • No contracts — cancel any time
  • HIPAA compliant (medical, dental, therapy verticals)
Start 7-Day Free Trial

7-day free trial · Cancel before day 7 and you won't be charged · No contracts

Fair Usage & Overage

500 minutes per month is included at the flat rate. If your business generates more call volume than this, overage is billed at $0.18 per minute. Most small service businesses use well under 500 minutes per month. Overage terms are stated in the Terms of Service prior to trial activation.

Live within one business day. Two ways to onboard.

Onboarding Miss Callaway takes less than ten minutes. Choose the path that fits you — both result in the same outcome: Miss Callaway answering your calls by tomorrow.

Path A — Paste Your Website URL

If your business has a website, this is the fastest path. Miss Callaway reads your site and builds her knowledge base automatically.

  1. Start your free trial and paste your business website URL
  2. Miss Callaway scans your site — services, hours, service area, FAQ, pricing
  3. We review and confirm accuracy with you
  4. You receive your local phone number and call forwarding instructions
  5. Miss Callaway goes live — call the number to hear her yourself

Path B — Complete the Intake Form

No website? No problem. The intake form replaces the discovery call entirely. It asks every question we need.

  1. Start your free trial and open the intake form
  2. Fill in your business details — services, hours, service area, common questions
  3. Tell us what you need captured from every caller
  4. We build Miss Callaway's knowledge base from your form answers
  5. You receive your local number — Miss Callaway is live within 24 hours
Start Your Free Trial — $0 for 7 Days

7-day free trial · Cancel before day 7 and you won't be charged · No contracts

Everything you need to know before you start.

Does Miss Callaway sound like a real person?

Yes. Miss Callaway uses advanced AI voice technology that is indistinguishable from a professional human receptionist. She is warm, calm, and articulate. Callers do not know they are speaking with an AI unless you choose to tell them — or they ask.

What happens to calls outside my service area?

Miss Callaway confirms the caller's address early in the intake. If the address is outside your service area, she politely lets the caller know and ends the call professionally — no wasted time for you or the caller.

What if a caller asks a question Miss Callaway doesn't know?

She will say she does not have that specific information available right now, capture the question along with the caller's details, and include it in the call summary delivered to you. She never guesses or makes up information.

Can I update Miss Callaway when my services or pricing change?

Yes. Contact us any time and we will retrain Miss Callaway on updated information. If your business has a website, you can also point us at your updated pages and she will re-learn from them automatically.

What is the 7-day free trial?

Your trial starts the day you activate. You have 7 full days to hear Miss Callaway on your live calls. If you cancel any time before day 7, your card is not charged and you owe nothing. No contracts, no lock-in, no difficult cancellations.

How do I receive the call summaries?

Every call summary — with the caller's information, the service requested, and the call recording — is sent to your email address the moment each call ends. You can also add additional email recipients, such as a dispatcher or office manager.

Is Miss Callaway HIPAA compliant?

Yes. Miss Callaway is built on a HIPAA-compliant platform. This makes her suitable for medical practices, dental offices, therapy practices, and any other healthcare-adjacent business with privacy requirements around patient communications.

Can I keep my current business phone number?

Yes. You keep your existing number. You simply forward calls to your Miss Callaway number — a local number we assign in your market. The forwarding takes two minutes to set up and can be reversed instantly if needed.

What counts toward the 500-minute monthly usage?

Every minute Miss Callaway spends actively on a call counts toward your monthly usage. A typical service business call lasts 2-4 minutes. At 7 calls per day, that is roughly 420-840 minutes per month — most clients stay within the 500-minute flat rate.

Do I need a credit card to start the trial?

Yes, a card is required at trial activation. This is how we ensure serious businesses are onboarding. Your card is not charged until after day 7. Cancel any time before that and you owe nothing.

What is the phone number format? Can I get a toll-free number?

Miss Callaway assigns local phone numbers only — native to your market and area code. We never use 1-800 or toll-free numbers. Local numbers have higher answer rates and build more trust with local customers than toll-free lines.

How many businesses does $199/month cover?

One business per subscription. Each business gets its own Miss Callaway instance, trained on that business's specific services, intake logic, and service area. If you own multiple businesses or locations, contact us for multi-location pricing.

We have heard every objection. Here are the honest answers.

"My customers will know it's not a real person and hang up."
Call +1 (210) 742-4366 right now and hear Miss Callaway live. The voice quality is completely human. Warm, natural, professional. In our testing, callers do not hang up — they complete the intake and thank the receptionist at the end. The proof is one phone call away.
"I can just use voicemail."
62% of callers do not leave voicemails. They call the next business on the list. Voicemail is where leads go to die. Miss Callaway captures every caller who would otherwise hang up and disappear.
"$199 per month is a lot for a small business."
One job that would otherwise be lost to a missed call pays for 6 months of Miss Callaway — in most verticals. For a plumber with a $339 average job value, a single saved call covers two months of service. The question is not whether $199 is affordable — it's how many calls you can afford to miss.
"What if she says something wrong about my business?"
Miss Callaway never guesses. When she does not know something, she captures the question and routes it to you. She is trained only on information you provide — your services, your prices, your policies. She says nothing she hasn't been trained to say.
"I don't want to lock into a contract."
There is no contract. Month-to-month. Cancel any time. Start with the free trial — if Miss Callaway does not earn her keep in 7 days, you have lost nothing. The only risk is missing more calls while you decide.
"I already have a part-time person who answers the phone."
Your part-time person works fixed hours. Miss Callaway works the hours your part-time person doesn't — nights, early mornings, weekends, holidays, lunch breaks. She doesn't replace your staff. She covers the gaps where leads currently disappear.

She never misses. She never complains. She never needs a day off.

"Bell invented the phone. Miss Callaway answers it."

Miss Callaway is a professional AI phone receptionist purpose-built for American service businesses. She represents your business — warmly, professionally, and consistently — on every single call. She learns your services, your tone, your questions, and your market. She doesn't put callers on hold. She doesn't call in sick. She doesn't take a lunch break.

She is available for any appointment-driven or inquiry-based service business in the United States. Plumbers in Texas. Therapists in New York. Real estate agents in Florida. Biohazard cleaners in Ohio. If your business runs on incoming calls and your livelihood depends on answering them — Miss Callaway is built for you.

The service runs at $199 per month with a 7-day free trial. No contracts. No discovery calls. No long onboarding process. Paste your website URL, and Miss Callaway is answering your calls within one business day.

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Every call you miss right now is a job going to your competition.

Try Miss Callaway free for 7 days. If she doesn't earn her keep, cancel and pay nothing.

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7-day free trial · Cancel before day 7 and you won't be charged · No contracts · $199/month after trial